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1. Assign rooms and delegate jobs to room attendants / housemen. 確定房間和指派工作給樓層服務(wù)員。 2. Prepare work schedules and distribute work assignments / projects and room allocations for VIP’s and RA’s fairly. 準(zhǔn)備工作安排和安排計(jì)劃清潔及公平的分配給每位樓層服務(wù)員的工作量 3. Keep all linen and supply closets neat, clean and stocked. 保持所有的布草備品柜干凈清潔整齊，備量充足。 4. Pick-up computer print-out and room allocations from the Coordinator / Order Taker and act accordingly. 從文員處打印當(dāng)天的報(bào)表 5. Check room attendants while cleaning guestrooms to see if proper and correct procedures are being used. 檢查服務(wù)員在清潔房間時是否按照正確的方法和流程。 6. Ensure flower arrangements provided in the rooms are fresh, potted plants in good order and not withered and fruits are fresh. 確保房內(nèi)的花和水果是新鮮的，小植物保持良好狀態(tài) 7. Ensure that all amenities and guests supplies are complete and according to standard set-up. 確保所有的備品和客用品都按照標(biāo)準(zhǔn)擺放。 8. Check out-of-order rooms for developments and progress, Follow up with engineering 檢查壞房的進(jìn)展和計(jì)劃并協(xié)調(diào)工程部及時維修。 9. Inspect the carpets shampooed, repaired or re-installed in the guest floor to ensure that the standard set forth is met. 檢查清洗地毯，維修客房地板，保證一切按標(biāo)準(zhǔn)操作。 10. Inspect guestrooms and public areas. Ensure that they are neat, clean, orderly and sanitary. 檢查公共區(qū)域，保證他們整齊，干凈，衛(wèi)生