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1. Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. 與其他銷售領(lǐng)導(dǎo)合作以確保銷售策略被充分理解并有效的根據(jù)不同的市場(chǎng)類別被實(shí)施 2. Works with F&B management to develop menus and packages that drive sales. 與餐飲管理部門合作不斷開(kāi)發(fā)菜單及套餐從而推動(dòng)銷售 3. Analyses market information by using sales systems and implements strategy to achieve hotel’s financial room and catering goals. 通過(guò)使用銷售系統(tǒng)來(lái)分析市場(chǎng)信息， 實(shí)施銷售策略從而實(shí)現(xiàn)酒店的客房及宴會(huì)收益目標(biāo) 4. Assists Revenue Management with completing weekly accurate catering and group projections by ensuring revenue is entered into Opera Sales & Catering 通過(guò)確保收益被正確輸入Opera銷售和宴會(huì)系統(tǒng)來(lái)幫助營(yíng)收管理部門精確地完成每周宴會(huì)及團(tuán)隊(duì)收益預(yù)測(cè) 5. Develops implements and sustains aggressive solicitation program focused on increasing business. 發(fā)展，推廣并堅(jiān)持實(shí)施具有競(jìng)爭(zhēng)力的吸引客源項(xiàng)目以不斷擴(kuò)大酒店生意 6. Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest complaints. 積極與客戶溝通交流以獲取關(guān)于產(chǎn)品質(zhì)量和服務(wù)水平的反饋意見(jiàn)；積極有效的回應(yīng)處理客人投訴 7. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. 在會(huì)前及會(huì)后積極與客人交流以獲取關(guān)于產(chǎn)品質(zhì)量的反饋意見(jiàn)（例如， 客房，會(huì)議設(shè)施設(shè)備，餐飲），服務(wù)水平，合同執(zhí)行及總體滿意度 8. Interviews and hires management and hourly associates with the appropriate skills to meet the business needs of the operation. 面試并聘用合格的經(jīng)理及短期員工以滿足酒店運(yùn)營(yíng)需求 9. Develops implements and maintains a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job. 發(fā)展，實(shí)施并維護(hù)部門入職計(jì)劃以確保新員工得到正確的入職培訓(xùn)以便順利開(kāi)展工作 10. Uses all available on the job training tools for associates; implements and manages training initiatives and conducts training when appropriate; ensures self and direct report managers attend appropriate core training classes. 竭盡所能利用所有可用工具資源為員工提供培訓(xùn)；開(kāi)展并管理主要的培訓(xùn)活動(dòng)并在適當(dāng)?shù)臅r(shí)候指導(dǎo)培訓(xùn)；確保本人及下屬經(jīng)理參加核心培訓(xùn)課程 11. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. 根據(jù)不同職位的工作職責(zé)描述與員工溝通相關(guān)的工作表現(xiàn)期望，并監(jiān)督員工達(dá)到要求 12. Administers the performance appraisal process for direct report managers. Develops business goals and creates appropriate development plans. Assists associates based on their individual strengths, development needs, career aspirations and abilities. 對(duì)直接下屬經(jīng)理的工作表現(xiàn)進(jìn)行管理和評(píng)估。制定商業(yè)目標(biāo)并創(chuàng)造適當(dāng)?shù)陌l(fā)展計(jì)劃。根據(jù)每位員工的優(yōu)點(diǎn)，發(fā)展需求，職業(yè)渴望及能力來(lái)幫助員工發(fā)展