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1. Initiate aggressive guest interaction through seeking and soliciting feedback from guests. 通過(guò)詢問(wèn)客人對(duì)食品和服務(wù)的反饋，與客人產(chǎn)生互動(dòng)。 2. Train, maintain and enforce all Marriott service standards in the outlet. 保證該部門(mén)的培訓(xùn)，管理，和任務(wù)的執(zhí)行都是根據(jù)萬(wàn)豪的標(biāo)準(zhǔn)。 3. Enforce the Marriott standardized drink recipe and presentation guidelines to ensure consistent quality beverage to our guests in accordance with the Marriott Bar Guide. 根據(jù)萬(wàn)豪的酒吧準(zhǔn)則，使用萬(wàn)豪標(biāo)準(zhǔn)的飲料單譜，執(zhí)行萬(wàn)豪的服務(wù)標(biāo)準(zhǔn)，保證遞送給客人飲品的的品質(zhì)。 4. Properly execute revenue and check control procedures on shift. 完成指標(biāo)，檢查上班的時(shí)間管理。 5. Handle daily associate relations (i.e. scheduling, time adjustments). 處理員工日常工作關(guān)系，比如：工作時(shí)間，上班時(shí)間調(diào)整。 6. Maintain a safe & sanitary work environment for all associate & guests. 保證員工安定的工作環(huán)境，確保給予客人穩(wěn)定的環(huán)境。 7. Gather and implement all proper tools for running shifts (i.e. schedules, floor plans, reservations, and checks). 利用一切的辦法應(yīng)付突如的變化。（比如：工作時(shí)間表，樓層計(jì)劃表，預(yù)定，和核查。） 8. Find solutions for problems such as call outs, last minute bookings, or any other daily problems that may arise. 處理諸如臨時(shí)預(yù)訂等常見(jiàn)問(wèn)題。 9. Conduct taste panels and menu classes on a daily basis for restaurant. 每日進(jìn)行食物和菜譜研設(shè)。 10. Be on the floor during the shift and assist servers or hostess to ensure guests are satisfied. 在換班時(shí)，如有需要，須協(xié)助其他工作人員，以滿足客人的需求。 11. Ensure that only a quality product is served. 保證服務(wù)的品質(zhì)。